Your First Online Order in 5 Simple Steps

Step 1: Go to shop.cydispensary.com

Select your location. Online ordering is available during normal hours. Orders placed after hours will be fulfilled the following day.


Step 2: Create an Account

- Enter your personal info
- Select your location
- Create a password
- Verify your email address
You will not be able to place an order without verifying.

Step 3: Shop Our Live Inventory

You're now ready to browse the live inventory, add products to your cart, and checkout. Keep in mind your personal purchase limits as you shop. Call us if you need to verify that. Submit your order when finished.

Step 4: Check Your Device

We'll send you a message when your order is submitted, and again when it's ready for pick-up. You can toggle your message preference to email or text on the My Account page, next to the shopping cart at the top right-hand corner of the screen.

Step 5: Pick Up Your Order

When you get to the store, show your credentials and order information. For the safety of everyone, we are reducing the amount of contact we have with one another. Debit cards are preferable, but we also accept cash and have an ATM onsite, which we clean and disinfect every 30 minutes.

If you have any trouble placing an online order, just give us a call. We're happy to help guide you through the process.

Butler, New Kensington, and Pittsburgh CY+ Patients:


• All orders must be made either online or via phone to minimize the number of guests visiting us at any one time.

• There may be disruptions to online ordering as we pause service to keep our store properly sanitized.

• For more information on how we're handling COVID-19, click here

• You may also place an order or consult a Wellness Advisor over the phone::

Butler: (646) 561-8175

New Kensington: (724) 300-8094

Pittsburgh: (724) 276-0069

Wintersville, OH CY+ Patients:


• Online ordering is now available in Ohio, including at our Wintersville location

• You may also place an order or consult a wellness advisor over the phone at: (740) 617-8649.

• To keep safe social distancing during COVID-19, our waiting room will be limited to 10 customers.

Issues With Your Order?


If you have an issue with your order, please contact our customer support team here