So that we may serve you better, we’ve updated the way we handle orders toward the end of each day. Moving forward, we will take our last order for same-day pick-up at 5:00pm. Online ordering will then resume at 6pm that evening for next-day fulfillment. We appreciate your flexibility and patience as we continue to optimize operational processes like these.
Step 1: Go to shop.cydispensary.com
Login to your account and select your location at the top right of the screen. Orders placed before 5:00pm must be picked up same day. Orders placed after 6:00 pm will be available for pick up the next day.
Step 2: Create an Account
- Enter your personal info
- Select your location
- Create a password
- Verify your email address
You will not be able to place an order without verifying.
Step 3: Shop Our Live Inventory
You're now ready to browse the live inventory, add products to your cart, and checkout. Keep in mind your personal purchase limits as you shop. Call us if you need to verify that. Submit your order when finished.
Orders are fulfilled on a first-come, first-serve basis. Inventory fluctuates, so if there's an issue with your order, we will notify you via text message or email, depending on the preference you've selected.
Step 4: Check Your Device
We'll send you a message when your order is submitted, and again when it's ready for pick-up. You can toggle your message preference to email or text on the My Account page, next to the shopping cart at the top right-hand corner of the screen.
PLEASE NOTE: Patients may not enter the store until the Order Confirmation email or text is received. Our team will ask you to visibly display the confirmation when you arrive at the store. This policy ensures an equitable experience for all patients. If you've placed multiple online orders, please wait until you've received confirmation that each order has been fulfilled before coming to the store.